travel and hospitality people

Account Manager Partner Relations – Asia

Industry:- Hospitality

Location: Remote (SE Asia)

You Must Have:

  • Tertiary qualification in Business, Travel & Tourism or Marketing
  • 2+ years successful account management experience (cruise industry is preferred)
  • Luxury travel industry experience and strong understanding of the market in Cruise or DMC
  • Experience contributing to team performance
  • Innovation – Forward thinking, curious and creative
  • Commercial acumen – negotiation and strategy
  • CRM – proficiency in using company platform
  • Marketplace Awareness – Current business trend knowledge
  • Analytical Skills (intermediate) – Ability to collect and analyze information, problem solve, and make decisions
  • Collaboration – Strong skills in inspiring the win-win-win
  • Self-starter – Ability to work independently
  • Proficient in Microsoft Office Suite
  • Leadership capabilities
  • Project management
  • Excellent presentation skills
  • Proven ability to mentor
  • Interpersonal skills
  • Results orientated with a focus on commercial delivery
  • Strong quality service attitude and approach
  • Champion of company goals and objectives


  1. Providing input into the regional business plan and budget.
  2. Supports delivery and execution of the business plan.
  3. Delivery of Preferred Partner revenue as set in annual Asia budget plan.
  4. Identifying and creating contract addendums applicable to Asia region or individual countries
  5. Identification and contracting of a varied Regional Partnership programme to fulfil product gaps across the Asia market.
  6. Delivery of Sponsorship and marketing revenue through supporting Marketing/Partnership team and annual partner plans.
  7. Conduct monthly Partnership meetings.
  8. Identify and deliver PD opportunities to improve partner production.
  9. Ensuring compliance with the company “playbook”.
  10. Delivery of the key performance metrics as outlined in the Business Plan.
  11. Governance of the partner account plans.
  12. Maintenance and execution of the company CRM platform.
  13. Involvement in market Communication and Professional Development programs.
  14. Proactive interdepartmental engagement.
  15. Engagement of partners in market events.
  16. Provide insight in identifying and developing new business opportunities and monitoring of competitive context.
  17. High profile attendance in member conferences, meetings, and education programs.
  18. Competitor analysis and reporting.
  19. Management of critical member matters.
  20. Oversight of production reporting.
  21. Other duties as required.

Travel Requirements:-

  • 35%+ time spent traveling, vising members, attending events, member conferences and team meetings.
  • Travel will be primarily domestic but may include some international

Type/Nature of Contacts:

  • Internal: Key job contacts are primarily with the Account team, Marketing & Product Management, and the Regional General Manager
  • External: Majority of time spent in the market with Partners.

Salary:- In line with industry standards.

Think you fit the bill?