hospitality professionals

Product Manager

Industry:- Hospitality

Location: Bali Indonesia

Responsibilities:

Product Development

  • Produce an annual plan for product development in consultation with the General Manager
    and Head Office.
  • Create, develop, update and constantly improve our Travel programs, touring itineraries
    and unique tours in your country.
  • Design and costing for bids and tenders.
  • Develop and improve travel products in destination through regular site inspections.
  • Regularly evaluate and review current and new products. Create, review and update Annual
    Product Range for Tariff.
  • Train our team on new product; create modules for sales and marketing’s
    understanding of destination.
  • Contracting  Suppliers relation
  • Negotiate and secure best in industry rates for preferred hotels and high-volume suppliers.
  • Coordinate to cost and quote selected programs for existing and potential clients at
    competitive prices.
  • Meet with suppliers to ensure proper delivery of product.
    Back Office & Database Management
  • Ensure all tariff programs and agent brochures are correctly inputted into Tourplan.
  • Run regular reports to understand what products and services are being booked by clients.
  • Hold regular meetings with sales and reservation managers to ensure system is working
    smoothly and meets internal requirements.
  • Marketing and Communication
  • Provide Group Marketing with new products, relevant travel and tourism news and
    marketing ideas to feed our print publications, e-newsletter and social media endeavors
  • Prepare webinars as per our Group’s schedule.
  • Represent our Travel at travel trade shows, seminars, road shows and events when requested
  • Communicate to clients on how their tours can better benefit the destinations.

Communication with clients

  • Provide product advice and expertise to new and existing agents.
  • Work closely with new agents and key agents to advise and assist on product selections and
    pricing for websites, brochures and tariffs.
  • Work closely with sales managers to help provide information and presentations that will
    win new business accounts.
  • Provide Head Office and sales teams with regular updates on ‘what’s new’ in your
    destination.
  • Be a “Knowledge Bank” for the whole office and the “go-to” person for ideas and inspiration.

Qualifications

  • Bachelor’s Degree or higher in Business, Marketing, or other related.
  • Minimum 5 years of Experience in tourism, product management, tour guiding, sales,
    marketing or a similar role.
  • Travel industry knowledge.
  • Team player with a positive, dynamic personality.
  • Passion for the places, people and culture of destination.
    Skills
  • Good command of both written and spoken English.
  • Excellent product and destination knowledge.
  • Understanding of the market trends.
  • Ability to understand and adapt to Asian culture.
  • Knowledge of Responsible Tourism principles
  • High degree of customer orientation.
  • Strong organization, prioritization & interpersonal skills.
  • Computer skills (MS Office).

Salary:- In line with industry standards.

Think you fit the bill?